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For urgent medical attention, always call 111 first.
Please note that Dunstan Hospital in Clyde does NOT have an emergency department. You cannot turn up to Dunstan Hospital and be seen unless you arrive via ambulance or see a GP first.
Lakes District Hospital in Queenstown has an emergency department which is open 24/7.
Oamaru Hospital has an emergency department which is open 24/7.
You can get free medical advice from a clinician 24/7 via Healthline on 0800 611 116.
If you or someone in your family is feeling unwell and you’re not sure what to do or if you need to see a doctor, you can call Healthline.
It’s a free phone service that you can call any time of the day or night, 365 days of the year.
Mental health and wellbeing support
Need to talk? Free call or text 1737 any time for support from a trained counsellor.
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP).
Youthline – 0800 376 633, free text 234 or email email@example.com or online chat.
Samaritans – 0800 726 666
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Worried about safety in a relationship? https://www.areyouok.org.nz/
For an in-person visit with a GP or nurse, find nearby practices at https://healthpoint.co.nz/.
If possible please call ahead. After-hours services are available via a phone consultation.
If you need to see a GP, nurse or nurse practitioner in person you can find a list of the local practices here. Please note that our general practices can be very busy over summer and may not be able to provide a walk-in appointment; please call first.
Your local pharmacist can help with advice and direct you to further medical attention if needed.
Find your local pharmacy https://healthpoint.co.nz/pharmacy/
What pharmacists can do https://healthify.nz/medicines-a-z/p/pharmacy-services/
Your local pharmacist is a convenient source of healthcare advice and can help with a broad range of issues. They can also help you determine whether you need to see a GP or seek urgent medical attention.
Many providers offer telehealth or virtual (phone-based) GP consults https://healthify.nz/apps/v/virtual-consult-apps/.
Telecare is available for NZ, Australia, or UK citizens visiting Queenstown/Wanaka/Central Otago to speak to a nurse (free) or GP (at a cost) between 5pm and 8am - visit Ka Ora Telecare • Healthpoint.
Back pain, strain, sprain or other joint injury? You don’t need a doctor’s referral to see a physiotherapist. Find a nearby physio here https://www.healthpoint.co.nz/search?q=Physiotherapy
Find a list of available urgent dentists at https://www.healthpoint.co.nz/dentistry/general-dentist/?options=urgentCare