When things go wrong on holiday this summer, find the right care at the right place.
In an emergency
In any critical or life-threatening emergency call 111
Healthline
Call Healthline free 24/7 if you need medical advice at 0800 611 116.
Be prepared
Before you head off, get your first aid kit up to date, with anti-histamines, bug spray, plasters, anti-septic lotion, painkillers and your usual prescriptions - book ahead with your general practice for repeat medications.
Is it after hours?
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Call your general practice, even if you’re away on holiday. They will have an after-hours message, which will take you through to a telehealth service.
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The telehealth service will advise you on the next steps, including where your nearest after-hours urgent care centre is.
Find a doctor or nurse near you
Find nearby medical centres on healthpoint.co.nz
Call first to book, find out the opening hours and fees. Remember:
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Subsidisies won’t apply at a practice you are not enrolled in.
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Many centres don’t offer walk-in appointments; please call first.
Telecare in rural parts
If you are traveling in rural parts of the country and need healthcare assistance, you can talk to a doctor or nurse by phone or video.
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Ka Ora is a free service for rural areas. Call 0800 2 KA ORA or 0800 252 672 (charges may apply for GP advice).
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Online GP is a NZ-subsidised telehealth service. Go to www.info.health.nz/online-gp-care
Pharmacy
Pharmacists help with a range of healthcare advice and medications. Find a nearby pharmacy at healthpoint.co.nz (search “pharmacy”).
Physiotherapy
Back pain, sprain or joint injury? No referral is needed. Find your nearest physio at www.healthpoint.co.nz (search “physiotherapy”).
Mental health and wellbeing
The holidays can be a tough time. If you are feeling alone, or under pressure, or know someone who might be, there is help at hand.
If you need mental health wellbeing advice, please reach out and contact:
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Free call or text 1737 for support.
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Youthline: 0800 376 633, free text 234, or email talk@youthline.co.nz.
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Suicide Crisis Helpline: 0508 828 865 (0508 TAUTOKO)
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Visit Are You OK? www.areyouok.org.nz
Urgent Dentists
Find a nearby urgent dentist: at healthpoint.co.nz search “urgent dental”, “Dental Emergency?”.
Hospitals with emergency departments
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Lakes District Hospital, Queenstown
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Oamaru Hospital
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Southland and Dunedin Hospitals
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Gore Hospital
Find out more about hospitals with emergency departments here: Otago and Southland