Practice Fees
With Health New Zealand | Te Whatu Ora having finalised the capitation increase for 2024/25, many general practices are increasing fees or are considering doing so.
Below is information to support this process including advice and information on the fee increase allowance, the fee increase form, how to communicate to patients and how to manage debt.
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Updating Your Patient Fees
Here, you'll find everything you need to know about adjusting patient fees, including the annual statement of reasonable fee increases set by Health NZ and the necessary steps for notifying WellSouth of any fee changes.
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Fees Increase Form
If you wish to increase your fees please complete the updated form and send it to practicenetwork@wellsouth.org.nz.
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Health NZ Fee Guidelines and Resources
Access further information on this year's guidance for fee increases set by Health NZ, including the Co-Payment Templates, Template instructions, and the Sapere Report on the Annual Statement of Reasonable Fee Increase (ASRFI).
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Supporting Patients with Fee Increases
Find advice and resources communicating fee updates with patients including posters and a patient letter that can be customised.
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Mana Enhancing Debt Management Advice
Find information and resources on communicating fee increases to your patients, setting up payment plans and establishing processes that support both your patients and your practice's financial sustainability.
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