Supporting Patients with Fee Increases

If you are a general practice and need to raise patient fees, clear and proactive communication with your patients is important.

Similarly, you should consider having a good process in place for supporting patients who need some help to cover costs and manage patient debt. 

We have pulled together communication resources as well as information on debt prevention and management. 

Letter to practices

Many thanks to our colleagues at Winton Medical Centre for permitting us to share the words they used to advise their patients of a recent fee increase. Winton’s example is here. Please note, this may open straight to your downloads folder.

Posters and tiles

Here are some basic Word posters that you can adapt by adding your logo. Please note, this may open straight to your downloads folder.

Debt management and prevention 

Click here to access debt prevention, policy and management advice and processes.