Glen's Thalamus tips

If you have any feedback, ideas for tips or need Thalamus assistance email thalamus.help@wellsouth.org.nz or glen.knol@wellsouth.org.nz.

You can also view video tutorials here.

WellSouth Update – 31 July-Hōngongoi 2025

A bunch of folks keep emailing me about the re-enrolment data in The Opportunities report. This has changed to Missing HealthOne Declaration in the report. What it all means is that these folks were enrolled before 2011 and need a HealthOne consent form signed otherwise they haven’t consented to having their data being shared. You can see who they are by clicking on the bar graph called Missing HealthOne Declaration and then view patients.

Here is the link to the Opportunity Dashboard.

If you need some assistance on how this works, contact Glen at: thalamus.help@wellsouth.org.nz or glen.knol@wellsouth.org.nz.

WellSouth Update – 3 July-Hōngongoi 2025

If you have patients who don’t meet the criteria for the hardship grant, you can see if they meet any other criteria for funding under the Opportunities Report (which is now its own report). It could be they are regular attendees and might be on Missed Opportunities (30 days), or a person coming in the next 30 days, so could be in the Appointment Opportunities (30 days).

Here is the link to the Opportunity Dashboard.

If you need some assistance on how this dashboard works, contact Glen at: thalamus.help@wellsouth.org.nz or glen.knol@wellsouth.org.nz.

WellSouth Update – 18 June-Pipiri 2025

We often get asked why is this person is on Thalamus when we believe they are not in our practice, or we can’t find them in the PMS? Thalamus is based on NES/Capitation, so if they are in Thalamus they are officially at your practice by our register records. Check your registration process if you have multiple practices, or if they have left the practice, make sure you have unenrolled them correctly (they will drop off Thalamus once they drop off the register) 

WellSouth Update - 21 May-Haratua 2025

If there is something you don’t know, or something that’s not right, we won’t necessarily know unless you tell us. So don’t be afraid to use the Feedback button or contact me via email

WellSouth Update – 7 May-Haratua 2025

To identify patients whose vaccination status is recorded in your practice but not in AIR (or vice versa), go to the Immunisation Dashboard, select the AIR Comparison tab, and drill down to view any mismatches between the two fully vaccinated groups.

WellSouth Update – 26 March-Poutū-te-rangi 2025

Glen says printing paper lists kills trees, is bad for the environment, and when left long enough is out of date! Excel is great for lists, filtering, and is quick, saving you time. Should you want to learn how to use Excel more effectively, feel free to contact us. 

WellSouth Update – 12 March-Poutū-te-rangi 2025