Practices currently completing either their Foundation Standards under indicator 1 or Cornerstone standards are to ensure all team members have completed the Code of Health and Disability Services Consumers' Rights 1996 training once. 

Independent advocates from the Nationwide Health and Disability Advocacy Service are available to provide free education sessions that relate to the Code of Rights, the role of the Advocacy Service in supporting or guiding resolution between the parties, and the Health and Disability Commissioner’s functions. 

These sessions may be provided to consumer or provider groups of five or more people. The list of the programmes available is set out below, but sessions can be tailored to best suit the needs of your group as well as the time available. 

To discuss your needs and to make arrangements with the advocate in your area please telephone 0800 555 050 or email advocacy@advocacy.org.nz or contact your local advocate here.